About presentation

The quality concept has been developed over many generations. The presentation will describe the development of the quality movement through four sequential generations over centuries and how a fifth generation is currently approaching - Quality 5.0. Building on the different generations of quality, the fifth generation reveals differing needs between customers and stakeholders. In the new generation of quality, “societal satisfaction” would be a more appropriate way of measuring sustainable success. As a result of this, and to support societal satisfaction, additional quality management models are needed to complement prevailing managerial approaches. For organisations to successfully manage current, fast-changing environments, existing management models need to be further developed. Hence, a generic model for sustainable development is proposed. The sustainability model supports all organizations, private or public, large or small, on their pathway towards a sustainable future and organisational sustainable success. The presentation will also elaborate on the different factors behind how an organisation can achieve sustainable success.

About speaker

Prof. Mats Deleryd is SVP Quality, Safety & Security at Freyr AS. Until October 2021 he was CEO & President at SIQ - the Swedish Institute for Quality and is a senior executive with more than 20 years of experience managing global organisations in ABB, Adtranz, Daimler-Chrysler, Bombardier, Volvo Construction Equipment and AB Volvo. He is also full Professor in Quality Technology and Management at Mälardalen University. He is an initiator and co-founder and member of the Swedish Quality Management Academy, SQMA. Deleryd is also Chairman of one of Sweden's largest research schools - INNOFACTURE at Mälardalen University, funded by the Knowledge Foundation. He is an elected member of the “Royal Swedish Academy of Engineering Sciences”, IVA, with 1300 Swedish and international members, the oldest and most highly prominent Engineering Academy globally and he is also an elected “Academician” and member of the “International Academy for Quality”, IAQ.